Changing Perspective
is Key to Transformation

Taking other perspectives is challenging, but eye-opening and full of opportunities. It is key to well orchestrated digital ecosystems with valuable products and services.

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Welcome 👋

I am Mathieu Handouche, an UX Design & Strategy Professional, working as Freelancer for 8 years, based in Frankfurt am Main, Germany.

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contact@handouche.com

UX Design and Strategy Services

Human needs will always take a crucial part in the development of holistic ecosystems. Focusing the valuable overlap between these human needs and the purpose of a business is what defines the experience. With my services, based on the agile product development process, I am aiming for more need centered and holistic experiences.

Learn & Empathize

Identify the needs and frame the challenges

I support you in empathizing with the users of your product or service and analyzing the current state of the digital strategy, customer journey and touchpoints. The goal is to identify the decisive needs, problems and opportunities.

You might seek
Services in Detail
User Research
Service Analysis
UX Analysis
Competition Analysis
Methodology Consultation
Process Consultation
User Research
Service Analysis
UX Analysis
Competition Analysis
Methodology Consultation
Process Consultation

Plan & Define

Define the vision and provide direction

At this point, the needs of the customers, the brand and the business as well as the challenges and opportunities have been identified. Now it is time to develop a deep and leading strategy. I support you in defining and strategically classifying the interaction of the users within the (digital) eco system.

You might seek
Services in Detail
Personas & JTBD
Customer Journey
Service Blueprints
Channel Strategy
UX Strategy
Value Proposition Design
Personas & JTBD
Customer Journey
Service Blueprints
Channel Strategy
UX Strategy
Value Proposition Design

Design & Prototype

Take action – Ideate and bring solutions to life

It's time to find solutions and bring the strategy to life. I support you in the ideation process and especially in the detailed development of the user experience of your digital product or service. From the rough idea to the testable prototype.

You might seek
Services in Detail
Ideation
Information Architecture
Concept Development
Behavioral Design
Usability
Prototyping
Ideation
Information Architecture
Concept Development
Behavioral Design
Usability
Prototyping

Test & Evaluate

Generate knowledge by testing solutions

Regular testing of ideas and solutions is crucial. Not only to validate approaches, but also to find entirely new solutions. I support you throughout the testing process - from method selection and hypothesis definition to test execution and evaluation.

You might seek
Services in Detail
Card Sorting
Tree Testing
Usability Testing
Interviews & Surveys
Expert Evaluation
Contextual Inquiry
Card Sorting
Tree Testing
Usability Testing
Interviews & Surveys
Expert Evaluation
Contextual Inquiry
Learn
Plan
Design
Test

Learn & Empathize

Identify the needs and frame the challenges

I support you in empathizing with the users of your product or service and analyzing the current state of the digital strategy, customer journey and touchpoints. The goal is to identify the decisive needs, problems and opportunities.

You might seek
Services in Detail
User Research
Service Analysis
UX Analysis
Competition Analysis
Methodology Consultation
Process Consultation
User Research
Service Analysis
UX Analysis
Competition Analysis
Methodology Consultation
Process Consultation

Plan & Define

Define the vision and provide direction

At this point, the needs of the customers, the brand and the business as well as the challenges and opportunities have been identified. Now it's the time to develop a guiding strategy. I support you in defining and strategically classifying the interaction of the users within the digital eco system.

You might seek
Services in Detail
Personas & JTBD
Customer Journey
Service Blueprints
Channel Strategy
UX Strategy
Value Proposition Design
Personas & JTBD
Customer Journey
Service Blueprints
Channel Strategy
UX Strategy
Value Proposition Design

Design & Prototype

Take action – Ideate and bring solutions to life

It's time to find solutions and bring the strategy to life. I support you in the ideation process and especially in the detailed development of the user experience of your digital product or service. From the rough idea to the testable prototype.

You might seek
Services in Detail
Ideation
Information Architecture
Concept Development
Behavioral Design
Usability
Prototyping
Ideation
Information Architecture
Concept Development
Behavioral Design
Usability
Prototyping

Test & Evaluate

Generate knowledge by testing solutions

Regular testing of ideas and solutions is crucial. Not only to validate approaches, but also to find entirely new solutions. I support you throughout the testing process - from method selection and hypothesis definition to test execution and evaluation.

You might seek
Services in Detail
Usability Testing
Interviews & Surveys
Expert Evaluation
Card Sorting
Tree Testing
Contextual Inquiry
Usability Testing
Interviews & Surveys
Expert Evaluation
Card Sorting
Tree Testing
Contextual Inquiry

MY Guiding Principles

The way I approach challenges is guided by principles. They give me orientation in my work and help me to keep sight on what I think is important.

Empathic

Understand the needs of users, business, society and environment. Empathy defines the core of successful solutions.

Strategic

Tailored strategies provide orientation and guidance within the creative process and facilitates decision-making.

Curious

Explore new possibilities, change perspective and learn from experiences. Actually, never stop learning, it is fun!

Valuable

Solutions and design decisions must be valuable to the user and the business while aiming for improvement.

Visual

Visualize whenever valuable within the design process. It simplifies communication and promotes creativity.

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Empathic

Understand the needs of users, business, society and environment. Empathy defines the core of successful solutions.

Strategic

Tailored strategies provide orientation and guidance within the creative process and facilitates decision-making.

Curious

Explore new possibilities, change perspective and learn from experiences. Actually, never stop learning, it is fun!

Valuable

Solutions and design decisions must be valuable to the user and the business while aiming for improvement.

Visual

Visualize whenever valuable within the design process. It simplifies communication and promotes creativity.

Team up and
keep on Innovating

You might be a Product or Account Manager, a Creative Director or a Business Owner and find yourself in one of the following situations. I would be glad to help you out.

From Brief to Launch

The next big project is coming up that will drive the digital transformation of your company or your customer. Maybe a service or e-commerce platform, a knowledge hub, a product staging or the optimization of the digital or UX strategy. I am happy to support you throughout the entire process.

Fresh Perspective

The project is in full swing, but you feel there is a lack of expertise. Maybe the next steps are unclear, the right impulse is missing or there is a lack of wo*manpower. I'm happy to support you with UX consulting, workflow development, as a sparring partner or by tackling specific research and design tasks.

Meet the Deadline

You are running out of time and the project team lacks support for certain tasks in the design process. In order to meet deadlines and relieve the team, I am happy to support you. From user research to information architecture and UI concepts to prototyping and user testing.

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You are in best Company

I am honored to work on the digital transformation of great brands and businesses together with strong digital agencies and very smart people.

Neither the industry nor the size of a company is what drives me. Taking on new perspectives is what makes me curious.

List of brand logosList of brand logos

Let's start something

I am looking forward to connect with you, whether it is about your professional need or just to have a chat about Design, Technology and Business. Now, it's up to you!

About me

Portrait of Mathieu Handouche

My name is Mathieu Handouche and I take action as Freelancer in the field of UX Design & Digital Strategy. I live in Frankfurt am Main, Germany.

I have 10 years of industry experience, including 8 years working as a freelancer, during which I have accompanied the whole design process of many digital products and services. My interest in Digital Transformation, Human Behavior and Design has led me to continuously extend my knowledge and the fields of action. Therefore, I am often entrusted with leading and senior UX roles in projects. With the people and companies I work with, I seek long term relationships.

In 2013, I graduated with a Bachelor's degree in Digital Media from Darmstadt University of Applied Sciences and Cork Institute of Technology (Ireland).